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Effective Date: May 12, 2026

Business Name: Valley Premier Cleaning LLC

Website: valleypremiercleaning.com

Email: info@valleypremiercleaning.com

Service Area: Medford, Oregon and surrounding Rogue Valley communities

Valley Premier Cleaning LLC respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when contacting us, requesting a quote, booking a service, using our website, or communicating with us by phone, text, email, online form, or third-party booking platform.

Information We Collect

We may collect personal information needed to provide quotes, schedule services, communicate with clients, process payments, and complete cleaning services.

This may include:

Name
Phone number
Email address
Service address
Billing information
Property details related to the requested cleaning service
Photos or notes you choose to provide for quoting or service purposes
Communication history, including texts, emails, calls, quote requests, and appointment details

We may also collect basic website information, such as general website activity, form submissions, browser information, or other standard analytics data if enabled through our website or third-party platforms.

Oregon’s Consumer Privacy Act defines personal data broadly and includes information such as a person’s name, address, email, login credentials, and browsing history. The law applies to certain businesses that meet specific data-processing thresholds, but small businesses can still benefit from using clear privacy practices.

How We Use Your Information

We may use your information to:

Respond to quote requests
Schedule and confirm appointments
Provide cleaning services
Send invoices, receipts, reminders, and service updates
Communicate about your account or requested services
Process payments
Improve our services, website, and customer experience
Maintain business records
Comply with legal, tax, insurance, or business obligations

We only collect information that is reasonably necessary for providing our services and operating our business.

Photos and Property Information

If you send photos of your home, business, or property, they will be used for quoting, planning, documenting service details, or addressing service-related questions.

We do not post photos of your property for marketing purposes without your permission. Before-and-after photos, client testimonials, or property-related content will only be used publicly if you have given approval.

Payment Information

Payments may be processed through third-party payment providers or booking platforms. Valley Premier Cleaning does not intentionally store full credit card numbers or sensitive payment details outside of secure payment systems.

Any payment information entered through a third-party platform is handled according to that provider’s privacy and security policies.

Sharing of Information

We do not sell your personal information.

We may share limited information only when needed to operate the business, including with:

Scheduling, invoicing, or payment platforms
Website or form providers
Insurance, tax, legal, or accounting professionals
Service providers who help us operate our business
Law enforcement, government agencies, or other parties if required by law

We only share the information necessary for the specific business purpose.

Text Messages, Calls, and Emails

By contacting Valley Premier Cleaning or requesting services, you may receive service-related communications such as appointment confirmations, reminders, quote follow-ups, invoices, and service updates.

You may ask us to stop sending non-essential messages at any time. Some communications may still be necessary for active quotes, appointments, invoices, or service-related matters.

Data Security

We take reasonable steps to protect the personal information we collect. However, no website, email system, text message, or online platform can guarantee complete security.

We encourage clients not to send highly sensitive information through text, email, or website forms unless necessary.

Data Retention

We may keep client information, quotes, invoices, service notes, communications, and payment records for business, tax, legal, insurance, and recordkeeping purposes.

Information that is no longer needed may be deleted, archived, or securely stored according to normal business practices.

Your Choices

You may contact us to:

Request a copy of information we have about you
Ask us to correct inaccurate contact or service information
Ask us to delete information when legally and reasonably possible
Opt out of non-essential marketing or promotional communications
Ask questions about how your information is used

Some information may need to be kept for legal, tax, insurance, payment, dispute, or business recordkeeping purposes.

Third-Party Links and Platforms

Our website or booking process may include links to third-party services such as scheduling platforms, payment processors, social media pages, review platforms, or website tools.

We are not responsible for the privacy practices, security, or content of third-party websites or platforms. Please review their privacy policies when using those services.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

For questions about this Privacy Policy or how your information is handled, please contact:

Valley Premier Cleaning LLC

Medford, Oregon

Email: info@valleypremiercleaning.com

Website: valleypremiercleaning.com

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Privacy policy

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